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Sony has announced that it is pulling the online shooter **Concord** from sale just two weeks after its launch.
The multiplayer title was released exclusively for **PlayStation 5** and **PC** on **August 23rd**, but has reportedly struggled to attract players.
In a statement, game director **Ryan Ellis** of developer **Firewalk Studios** announced that the game would be taken offline from **September 6th**.
He said anyone who had bought the £40 game would receive a full refund while the team determines the best path ahead for its return.
**Concord** is a so-called hero shooter with similarities to popular titles such as **Overwatch** and **Valorant**.
Players are part of a team made up of characters with distinct abilities and can compete in straight-up deathmatches or other game modes that involve capturing an objective or controlling sections of the arena.
Reportedly in development for eight years, **Concord** was the latest Sony title focused on capturing the multiplayer market.
It received mixed reviews, with many praising its graphics and competent gameplay but criticizing its failure to offer a new take on the genre.
According to the website **SteamDB**, which tracks the number of people playing games on the PC platform, **Concord**'s player count was low.
'While many qualities of the experience resonated with players, we also recognize that other aspects of the game and our initial launch didn’t land the way we’d intended,' Ellis said.
He thanked players who had tried the game and said the 'passionate community that has grown around the game has meant the world to us.
' Taking the game offline would allow the developers to 'explore options, including those that will better reach our players,' he added.
Multiplayer, or 'live-service' games that receive regular updates to keep fans playing, are lucrative for companies, and Sony has been investing in them.
Earlier this year, it released **Helldivers 2**—a breakout success that sold more than 12 million copies and was also released on PlayStation 5 and PC.
A detailed reveal of **Concord** at a broadcast in May didn't generate the same enthusiasm, and many predicted it would struggle to find a similar audience.
The live-service market is incredibly hard to break into, and stats from analytics firm **Newzoo**, which tracks the most-played games, regularly find that years-old titles including **Minecraft**, **Roblox**, and **League of Legends** top the charts.
Earlier this year, another high-profile Sony title also failed to attract as many players as the company would have hoped despite its high-profile launch.
In a world of endless online games and open-world slogs, could a little robot show what gamers really want? Creative director **Julian Gerighty** feels the early bugs are partly a product of their ambition for the game.
Setting the stage for the next 12 months, here is what we found out from Europe's biggest gaming show.